2
301 W Whitestone Blvd, Cedar Park, TX 78613, USA
Cedar Park, Texas 78613
+1 512-397-4552

Iverlyn Curry is horrible manager .the worst thing she does not know any thing about customer service.I did not have any problem during past five years but she is so rude and ridiculous. and I thing A bad manager is the number one reason employees quit at this branch , and the bottom line she is bad for business too.

2 star review because I've never had issues here before today. Ivory Curry, the new branch manager literally cut me off and wouldn't allow me to explain myself about my situation about past employees, THIS year in fact, giving me money out the bank drive thru from my savings. Instead of explaining in front of her employes about their policy about handing money out the drive thru bank she got very snappy at me very quickly, She said she was doing me a favor, and no one had ever said that to me before, even after the policy was enacted. The microphone on their side is shotty and i couldnt hear anything she was saying, so there was obvious frustration on both sides of the table. On top of that, she took my drivers license and wrote down all my info on a sticky note and took it to her office. I wanted a explanation for that one as well, but she took off to the back. One of the tellers said that it is mandatory they do that, but since I've been banking with them 5 plus years ive never seen that happen before. The bottom line is my argument was invalid to them because of the policy inacted a year ago, but apparently they havent been following this new protocal since January 1st 2016, because they knew me. Guess a major turnover happened. It is definitely time for a new bank... you know one that gives you YOUR money when they are open during buisness hours? Unsatisfactory. What BS

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Ibc Bank — Bank in Cedar Park

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Ibc Bank

Bank at 301 W Whitestone Blvd, Cedar Park, TX 78613, USA. Here you will find detailed information about Ibc Bank: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    9:00 AM – 5:00 PM
  • Tuesday
    9:00 AM – 5:00 PM
  • Wednesday
    9:00 AM – 5:00 PM
  • Thursday
    9:00 AM – 5:00 PM
  • Friday
    9:00 AM – 6:00 PM
  • Saturday
    9:00 AM – 3:00 PM
  • Sunday
    Closed

Rating

3
/
5
Based on 2 reviews

Contacts

Categories:
State:
Texas
Address:
301 W Whitestone Blvd, Cedar Park, TX 78613, USA.
City:
Cedar Park
Postcode:
78613

About Ibc Bank

Ibc Bank is a US Bank based in Cedar Park, Texas. Ibc Bank is located at 301 W Whitestone Blvd, Cedar Park, TX 78613, USA.


Please contact with Ibc Bank using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Ibc Bank opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Ibc Bank

  • Gabriella
    Added 2016.09.04
    Iverlyn Curry is horrible manager .the worst thing she does not know any thing about customer service.I did not have any problem during past five years but she is so rude and ridiculous. and I thing A bad manager is the number one reason employees quit at this branch , and the bottom line she is bad for business too.
  • Alex
    Added 2015.10.09
    2 star review because I've never had issues here before today. Ivory Curry, the new branch manager literally cut me off and wouldn't allow me to explain myself about my situation about past employees, THIS year in fact, giving me money out the bank drive thru from my savings. Instead of explaining in front of her employes about their policy about handing money out the drive thru bank she got very snappy at me very quickly, She said she was doing me a favor, and no one had ever said that to me before, even after the policy was enacted. The microphone on their side is shotty and i couldnt hear anything she was saying, so there was obvious frustration on both sides of the table. On top of that, she took my drivers license and wrote down all my info on a sticky note and took it to her office. I wanted a explanation for that one as well, but she took off to the back. One of the tellers said that it is mandatory they do that, but since I've been banking with them 5 plus years ive never seen that happen before. The bottom line is my argument was invalid to them because of the policy inacted a year ago, but apparently they havent been following this new protocal since January 1st 2016, because they knew me. Guess a major turnover happened. It is definitely time for a new bank... you know one that gives you YOUR money when they are open during buisness hours? Unsatisfactory. What BS
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