Came into the salon this even at 6:15pm for my 6:30pm as my appointment confirmation said to come 15 minutes early. My stylist came out and asked if i had an apt, i said yes at 6:30pm and showed her my confirmation. She said she thought i cancelled so she took another client. Then she checked her phone and saw I had NOT cancelled. She told me she was finishing up with a client and would probably be another 30 minutes. I thought no biggie since im 15 mins early. She ask if i wanted to reschedule I said no I'd wait. After waiting for an hour i walk back to her area (chair) and she was still curling her clients hair about half way through and I told her i was leaving. She told me she was "almost" done but i could clearly see she had 1/2 a head left to curl.
I am new to the Austin area and was looking for a salon for my regular cuts, styles and maintenance. This completely turned me off and i will not be back. There are WAY to many salons in the area to settle on horrible customer service like this. I would not recommend this salon.
Go See Amy Holloway! I have crazy, thick frizzy hair that is wavy and hard to cut. Amy did a FANTASTIC job! I haven't had a haircut this good in YEARS!
Amber F. does an amazing job. Love her. Front desk staff is friendly and helpful, and love their automated appointment system.
Go see Hannah Baker, she is awesome!! She has cut, color and change styles for all three of my children, family members , including myself and several friends. You won't go wrong for any services you might want she does awesome work, AND I am VERY particular!!
Southern Charm Salon is a US Beauty Salon based in Cedar Park, Texas. Southern Charm Salon is located at 1468 E Whitestone Blvd #300, Cedar Park, TX 78613, USA.
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